Dedicated Server Questions

When should I upgrade my virtual server to a dedicated server?

The virtual server system is a great solution for sites with low to medium traffic. If a site begins to receive a large number of hits (30,000+ a day) performance of their virtual server will begin to slow down and you should consider upgrading to a dedicated server. aNet has a dedicated server option with a proven hardware configuration under very high traffic situations.

What is the cost for a dedicated server?

The setup fee for a dedicated server is $300 to $500 depending on the server. The basic operating software will be included, but this server does not include virtual server configurations. Any special software would be the responsibility of the customer. The monthly charge for bandwidth starts at $200 for a direct connection to our network. The order processing time is 3 weeks and is not considered part of your monthly charges. Special arrangements to use your existing hardware is possible.

Who owns the hardware for the server and what happens if I cancel?

The hardware belongs to aNet unless other special arrangements are made in advance. We are responsible for the hardware maintenance and service subject to service contracts and other agreements. If you wish to cancel you must give a 2 week notification to billing@anet.net by writing. You will receive a prorated refund of unused monthly charges. There is no refund of setup fees.

Are there any other costs other than setup and connection fees?

There are additional costs for backup services if so desired. There are no other required costs, except as described above or by special arrangements.

Who controls the server? What service is included in my monthly fee

The monthly fee covers the first five hours of service per month required for your server. After the first five hours per month, service will be billed to you at the rate of $95/hour.